How do I reset my password?
Open the Shard app, tap Sign In → Forgot Password, and enter your email. You'll receive a reset link within a few minutes.
Why did my streak reset?
Streaks reset if no quest activity is logged before midnight in your local timezone. Make sure at least one task is checked each day to keep your streak alive.
How does XP carry over between levels?
XP is cumulative — your total XP grows forever and your level is derived from it. You never "lose" XP by levelling up.
Can I delete a quest after it's been shared?
Yes. Open the quest → tap the three-dot menu → Delete Quest. Collaborators will lose access immediately but their earned XP is retained.